Preface

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Welcome to FLEXlm^®, the de facto standard network license manager used by over 2000 leading software vendors to control the use of their software products. If you are a system administrator or user, chances are one or more of the products currently on your network is licensed by FLEXlm.

About This Manual

This manual explains FLEXlm for administrators and end users and describes how to use the tools which are part of the standard FLEXlm distribution kit. Globetrotter Software also provides the SAMsuite and SAMreport asset management tools for more advanced license server control and reporting. SAMwrap is another Globetrotter product that allows end users to provide FLEXlm license management for applications without embedded FLEXlm license management. Please contact Globetrotter Software by email at info@globes.com or on the Internet at http://www.globetrotter.com for more information about SAMsuite, SAMreport, or SAMwrap.

Keep in mind that certain topics (such as password encryption) are vendor-specific and proprietary so they are not documented in any detail. Also, because FLEXlm does not enforce a particular licensing strategy, each vendor’s implementation has subtle differences. If you do not find out what you need to know here, contact your vendor’s technical support group.

Versions of FLEXlm

This manual covers features of interest to license administrators and end users in FLEXlm versions 5.0 through 8.2. The text presents FLEXlm v8.2 behavior and functionality. Differing behavior and functionality, if any, between the current and past versions for a particular feature is noted at the end of the its section. Additionally, Appendix I, “FLEXlm Versions,” covers version differences in detail.

Related Documents from Globetrotter Software

The SAMsuite Users Guide describes the SAMsuite license administration tool for managing FLEXlm-enabled applications, the SAMreport Users Guide describes the SAMreport license usage reporting tool, and the SAMwrap Users Guide describes SAMwrap for administrators who wish to provide FLEXlm license management for applications shipped without embedded FLEXlm license management.

The FLEXlm Programmers Guide and FLEXlm Reference Manual are for programmers responsible for incorporating FLEXlm into their products.

Typographic Conventions

The following typographic conventions are used in this manual:

The first time a new term is used it is presented in italics.
Commands and path, file, and environment variable names are presented in a fixed_font.
Other variable names are in an italic_fixed_font.
API function calls are in a sans-serif font.

Contacting Technical Support

Globetrotter Technical Support is available to customers and prospects with current support contracts. Please include the following information with your inquiry:

Product Name
Product Version
Operating System Name and Version

Support Centers

Contact the support center in your area:

North America
Telephone: (408) 969-5441, 8:30am-5:00pm PST
Email: support@globes.com, 24 hours
Fax: (408) 445-7760, 24 hours
Online: http://www.globes.com
GTwebSupport
Europe
Telephone: +44 (0)870 873 6301, 8:30am-5:00pm GMT
Email: support@globes-europe.com, 24 hours
Fax: +44 (0)1928 706 329, 24 hours
Online: http://www.globes.com/europe
Japan
Telephone: +81-35774-6253, 9:30am-6:00pm JST
Email: support-japan@globes.com, 24 hours
Fax: +81-35774-6269, 24 hours

All other customers and prospects please contact the North American office.